Refund portal

Request a refund

Tell us about your donation and we'll review your refund request within 5 business days.

Step 1 of 3

Why are you requesting a refund?

I changed my mind

Duplicate or accidental donation

Payment or technical issue

Unauthorized transaction

Incorrect amount

Other reason

No questions asked. You don't need to explain why. Life changes, finances change, we understand.

Step 2 of 3

Help us find your donation

Email used at checkout

We'll use this to locate your donation

Donation amount ($)

Approximate donation date

Optional — helps us find it faster

Additional notes (optional)

Your request was received

A member of our team will review your request and get back to you by email within 5 business days. Refunds are returned to your original payment method.

Reference EVH-XXXX-XXXX

If you have questions in the meantime, email info@handstoget.org with your reference number.

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